Privacy Policy Who we are Cherry Lodge Rest Home is a private care home in Caterham, Surrey offering an individual and specialised approach to care for the elderly. Our website address is: https://cherry-lodge.net/. Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Cookies If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Who we share your data with If you request a password reset, your IP address will be included in the reset email. How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Where your data is sent Visitor comments may be checked through an automated spam detection service.
The Terms and Conditions were last updated on March 7, 2023 1. Introduction These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail. 2. Binding By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree. 3. Intellectual property We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website. 3.1 All the rights are reserved Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote). 4. Third-party property Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us. We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information. 5. Responsible use By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website. Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post, fax, or email). Our contact details can be found below. You may use the attached model withdrawal form, but it is not obligatory. 6. Idea submission Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media. 7. Termination of use We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website. 8. Warranties and liability Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that: this website or our content will meet your requirements; this website will be available on an uninterrupted, timely, secure, or error-free basis. Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional. The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website. Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature. 9. Privacy To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date. We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy. 10. Accessibility We are committed to making the content we provide accessible to individuals with disabilities. If you have a disability and are unable to access any portion of our website due to your disability, we ask you to give us a notice including a detailed description of the issue you encountered. If the issue is readily identifiable and resolvable in accordance with industry-standard information technology tools and techniques we will promptly resolve it. 11. Export restrictions / Legal compliance Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of United Kingdom. 12. Assignment You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void. 13. Breaches of these Terms and conditions Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you. 14. Indemnification You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims. 15. Waiver Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. 16. Language These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language. 17. Entire agreement These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Cherry Lodge Rest Home in relation to your use of this website. 18. Updating of these Terms and conditions We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions. 19. Choice of Law and Jurisdiction These Terms and Conditions shall be governed by the laws of United Kingdom. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of United Kingdom. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected. 20. Contact information This website is owned and operated by Cherry Lodge Rest Home. You may contact us regarding these Terms and Conditions by writing or emailing us at the following address: ten.snoitpo-erac@erac 75 Whyteleafe Road, Caterham Surrey CR3 5EJ 21. Download You can also download our Terms and Conditions as a PDF.
Cookie Policy (UK) This Cookie Policy was last updated on March 15, 2023 and applies to citizens and legal permanent residents of the United Kingdom. 1. Introduction Our website, https://cherry-lodge.net (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website. 2. What are cookies? A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit. 3. What are scripts? A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device. 4. What is a web beacon? A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons. 5. Cookies 5.1 Technical or functional cookies Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent. 5.2 Statistics cookies We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies. 5.3 Marketing/Tracking cookies Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes. 5.4 Social media On our website, we have included content from Facebook and Twitter to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Twitter. This content is embedded with code derived from Facebook and Twitter and places cookies. This content might store and process certain information for personalized advertising. Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Twitter are located in the United States. 6. Placed cookies WordPress Functional Consent to service wordpress SiteGround Functional Consent to service siteground Google Fonts Marketing/Tracking Consent to service google-fonts Google reCAPTCHA Marketing/Tracking Consent to service google-recaptcha Google Maps Marketing/Tracking Consent to service google-maps YouTube Marketing/Tracking, Functional, Statistics Consent to service youtube Facebook Marketing/Tracking, Functional Consent to service facebook Twitter Functional, Marketing/Tracking Consent to service twitter Miscellaneous Purpose pending investigation Consent to service miscellaneous 7. Consent When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly. 7.1 Manage your consent settings Functional Always active Statistics Statistics Marketing Marketing 8. Enabling/disabling and deleting cookies You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again. 9. Your rights with respect to personal data You have the following rights with respect to your personal data: You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for. Right of access: You have the right to access your personal data that is known to us. Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish. If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted. Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller. Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing. To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)). 10. Contact details For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details: Cherry Lodge Rest Home 75 Whyteleafe Road, Caterham Surrey CR3 5EJ United Kingdom Website: https://cherry-lodge.net Email: ten.snoitpo-erac@erac Phone number: 01883 341 471
Cherry Lodge Rest Home wants everyone to be able to use its website, even if you have special needs. If you have any trouble, just call 01883 341471 or email care@care-options.net and they will help you. For more info about how websites can be accessible for everyone, go to Accessibility Fundamentals Overview | Web Accessibility Initiative (WAI) | W3C
Cherry Lodge Rest Home in Caterham provides care and support services to elderly residents in a safe and homely environment. We take great pride in delivering high-quality care tailored to the unique needs of each resident. However, please note that while we strive to provide the best possible care, we cannot guarantee specific outcomes or results for individual residents. We also cannot be held responsible for any loss, damage, or injury that may occur while a resident is staying with us. By choosing to stay at Cherry Lodge Rest Home, residents and their families acknowledge and accept these limitations and agree to hold us harmless from any legal claims or liabilities.